Frequently Asked Questions

What if I go over my Shared Hosting bandwidth allowance? / Can I add additional Bandwidth to my allowance?
Last Updated 5 years ago

Hey - that's great - it must mean your site is really doing well. The good news is that from an operability view, your site will continue to be online and available no matter how much bandwidth you start to consume - however, if Support notices that you're starting to cause performance issues on the server you're on and affecting other clients - expect action to be taken to remove the effects.

Bandwidth itself is a soft-limit in the system, and any excess usage will be billed back to you at the start of the next month.

The downside to this is that excess bandwidth will cost you more than buying bandwidth in advance.

However, if this is going to be a one-time thing perhaps try and talk us into why it should be waived. We like to think that we're reasonable people (the first time at least.)

Current Bandwidth Pricing:

Shared Hosting Accounts - Advanced$0.45/GB
Shared Hosting Accounts - Excess$0.60/GB

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