Frequently Asked Questions

How do I configure my DNS entries for AutoDiscover?
Last Updated 5 years ago

For the proper interaction of Outlook 2007/2010 with Nexus' Hosted Exchange 2010 Email service, you should set up an AutoDiscover domain record in your DNS records.

Ideally, this record should be a DNS 'CNAME' entry to autodiscover.emailsrvr.com. If for some reason, this is not possible, a direct IP reference ('A' record) pointing to 207.97.200.61 is required.

DNS resolution may take up to 72 hours to complete. It is important to ensure that DNS resoution takes place before continuing to configure your email services on your equipment. Failure to have proper DNS resolution can lead to unexpected, and/or indeterminate results.

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