Frequently Asked Questions
As with all passwords, for best security practices, you should change your password periodically.
Passwords must meet complexity rules to be accepted. This is a security precaution to prevent less desirable elements being able to easily access your personal information.
Passwords must contain at least 8 characters including characters from at least 3 of the following sets:
English uppercase characters;
English lowercase characters;
and non-alphabetic characters (such as !, #, $, %). Please avoid using characters from your Account Name (e.g., firstname.lastname@example.org), Full Name, Initials, or Display Name.
To change your password, log into the User Control Panel, and perform the following steps:
- Under Change Password, enter Current Password.
- Enter New Password.
- Enter the same password as Confirm New Password.
- Click the Change button.